How to read a retention curve without lying to yourself
A practical walkthrough of windows, seasonality, and the stories retention charts refuse to tell.
Blog
Field notes for usage intelligence teams
Short essays from instructors and alumni on charts, critique, and platform design.
Cohort charts that quietly mislead product reviews
Common composition mistakes that make weak cohorts look healthy in a crowded review room.
Density rules for product usage dashboards
How many marks is too many when executives and explorers share one platform?
What Malaysian product teams ask for first in metrics training
Patterns from Damansara cohorts: bilingual reviews, marketplace seasonality, and shared dictionaries.